The Emotional Intelligence qualities of good leaders

27 04 2009

Emotional Intelligence, is simply an individual’s ability to use intuition and influence the emotions of others.

A leader’s understanding of EI is crucial in allowing them to understand their own capabilities and, more importantly, those of their employees. Being able to tap into employees’ strengths, whilst developing their weaknesses, is an important leadership skill.

Those with strong EI qualities often find it easier to develop rapport, and motivate their teams, as their teams identify with their leaders much more easier that those with poor EI skills. I’ve listed six ‘must have’ EI qualities are below. They form the final six qualities that I believe makes a good leader, following on from my last blog:

  1. Compassion: Compassion, sympathy and empathy are hallmarks of superior emotional intelligence. Fostering compassion with your employees will forge a bond that shows you care about who they are as individuals.
  2. Innovation: Encourage a spirit of innovation. This empowers employees to ‘own’ their ideas and go beyond simply performing the bare minimum.
  3. Constant self-evaluation: We are all human beings and striving for constant self-improvement will take you to new heights.
  4. Resilience: Your ability to bounce back from setbacks is a skill that demonstrates your composure and confidence. When your employees see this, it sets an example and gives them courage to do the same – especially when they already know they have your support.
  5. Loyalty: Loyalty works both ways. In the eyes of your employees, their loyalty to you is the same as their loyalty to the company. You must be sure your employees feel you are loyal to them as well.
  6. Positive attitude; Cynicism is a poison that spreads very quickly. Develop a “can do” attitude – its contagious. It also promotes a results-driven environment and fosters healthy morale. 

Tell me what you think – does emotional intelligence play a major part in developing leadership qualities?

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